Montrose - Daily Press

MONTROSE �” Thousands of Verizon Wireless customers were without service throughout the Western Slope and parts of Wyoming all of Monday and most of Tuesday morning after a malfunction at Verizon’s Aurora facility.

The switch at the facility had a hardware failure, said Bob Kelley, Verizon Wireless spokesman. He said the switch is similar to a computer, and all wireless data for Colorado customers are routed there.

The malfunction caused a lot of problems for local Verizon customers.

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Lindsey Lespenance said not being able to use her phone ruined her day.

“I couldn’t use my phone at all. No text, no voice mails. I couldn’t get calls, and I couldn’t make any,” Lespenance said. “It was just all shut off.”

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